# Your next move. Just ask.

> Ask questions, explore options and prepare quotes, plans and customer updates with Roadmark’s built-in AI Assistant. Review important actions before confirming.

URL: https://roadmark.ai/ai-assistant
Language: en

Your AI Assistant works inside Roadmark, with the context of your operation. Ask about freight, explore options and prepare the next step without leaving your workspace.

## From a question to the next step.

Use your own words across planning, tracking and quoting. Prepare work for your team to review.

### Plan the next move

> Find a truck for the Toronto pickup.

Unit 214 is an option for this pickup. Here are the assignment details to review before changing the plan.

### Keep customers informed

> Draft an update for the late delivery.

Load 48213 is running behind its appointment. I’ve prepared a customer update using the reported arrival estimate.

### Turn a request into work

> Prepare a quote from this email.

The email requests a dry van from Toronto to Montréal. I’ve organized the lane, equipment and pickup window into a draft for review.

## Your context. Your review.

The AI Assistant works with the context you are allowed to see. Review the details of consequential actions before confirming them.

1. **Ask in context.** Start with a question about the work in front of you, from a pickup to a customer request.
2. **Explore the next step.** Read the answer and inspect the proposed assignment, update or quote draft.
3. **Review before action.** Check the details and confirm actions that change the record.

## Connect the AI assistant you already use.

Claude, ChatGPT, Gemini and Microsoft Copilot are external AI assistants. MCP is the connection protocol they use to work with Roadmark. Roadmark’s built-in AI Assistant is available directly in your workspace.

[Connect your AI assistant](https://roadmark.ai/ai-assistants)

## About your AI Assistant

### Where do I use the AI Assistant?

Inside your Roadmark workspace, with the context of the operation and the screen you are working on.

### How is it different from AI agents?

The AI Assistant is your conversation inside Roadmark: ask questions, explore options and prepare work. Roadmark’s specialized AI agents each handle a job, such as quoting, planning or tracking. Claude and ChatGPT are external AI assistants you can connect separately through MCP.

### Is this the MCP connection for Claude and ChatGPT?

No. The AI Assistant works inside Roadmark. The MCP connection lets you work with Roadmark from an external assistant such as Claude or ChatGPT.

## Related pages

- [Roadmark AI agents](https://roadmark.ai/ai-agents): Specialized agents for quoting, planning and more
- [Connect your AI assistant](https://roadmark.ai/ai-assistants): Use Roadmark from Claude, ChatGPT or Gemini
- [Control and safety](https://roadmark.ai/ai-control): Approvals, limits and the record

Companies, people and shipment figures in product examples are fictional. They illustrate workflows and are not customer testimonials or measured results.