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roadmark

Freight quoting software and CRM

Know every customer by their lanes, and price the next one right.

Roadmark keeps the customer record around what they actually ship: lanes, volume, contract terms and margin, not a generic pipeline of deals. Every quote is priced from that history, and every loss is logged with why.

A broker on the phone at a desk with a wall map
Quotes won and lost by month over the last six months
Win rate by monthLast 6 months
Quotes won, last 90 days212 of 296
Median time to quote4 minutes

A customer page built around the lanes they ship.

Open a customer and see what they actually ship: which lanes, how much a month, what the contract says and when it renews, how often you win their quotes, and where the margin is heading. Every rep sees the same page.
The customer page for Prairie Foods, with their lanes, contacts and recent emails
Prairie FoodsFood manufacturer · DC in Mississauga ONContract active · renews Jan 1, 2027

Lanes, last 30 days

  • Mississauga ON → Joliet ILSpot since the contract lane ended Aug 31 · Ashgrove Freight
    26 / mo
  • Mississauga ON → Chicago ILContract through Dec 31, 2026 · Ashgrove Logistics
    14 / mo
  • Mississauga ON → Grand Rapids MIBrokered, spot · new since May
    9 / mo
  • Brampton ON → Detroit MIBrokered · rate under review
    6 / mo
  • Mississauga ON → Columbus OHBrokered, occasional overflow
    3 / mo
3
Open quotes
71%
Win rate, 90 days
+1.3 pts
Margin, 6 months
  • L. MeyerTransportation manager · decides carrier awards
  • D. OseiAccounts payable · invoice questions

Recent emails

Where a price comes from.

A quote isn't a guess. Roadmark starts from the contract if one applies, checks what this lane has actually cost over the last 90 days, what carriers were paid, and where the market sits today, then adds fuel and accessorials before the margin.
How quote Q-21030 was priced
Q-21030Prairie Foods · Mississauga ON → Chicago IL
Contract rate$3,560.00
Fuel surcharge, current table$560.00
Accessorials$0.00
Quote total$4,120.00 USD
Estimated margin$330.00 · 8.0%, below the 15% target
  • The contract fixes this rate through Dec 31, 2026
  • Carrier cost on this lane is up $150.00 since June
Lane history, last 90 days
Median $4,200.00 · range $3,980.00–$4,450.00
What carriers were paid, 90-day average
$3,230.00 linehaul + $560.00 fuel
Market rate
$4,240.00 average, dry van ON–IL
Target margin
15% ($618.00 on this quote)

This quote sits at the contract rate, near the middle of the 90-day range and just below the market average. The margin is thin only because carrier cost has moved and the contract hasn't.

A 40-lane RFQ, priced and ready for a rep to review.

Lakeshore Grocers sent their annual network RFQ as a spreadsheet: 40 lanes across two DCs. The Quoting agent priced what it could from history and the market, left the rest for a rep, and the draft waited for approval before anything went back.
The Quoting agent's draft bid on a 40-lane RFQ
Quoting agentLakeshore Grocers · 2027 network RFQ · 40 lanes
The Quoting agent's draft bid on a 40-lane RFQ
LaneAnnual volumeIncumbent rateOur bidMarginStatus
Mississauga ON → Buffalo NY520 loads$1,780.00$1,690.0014.0%Bid
Mississauga ON → Rochester NY410 loads$1,650.00$1,720.0011.5%Bid
Brampton ON → Syracuse NY260 loadsUnknown$1,840.0016.2%Bid
Hamilton ON → Cleveland OH340 loads$1,590.00——No bid, below our floor
Mississauga ON → Pittsburgh PA300 loads$2,010.00$1,990.009.8%Bid
Toronto ON → Albany NY180 loadsUnknown——Needs a rep
London ON → Erie PA150 loads$1,420.00$1,510.0015.5%Bid
Mississauga ON → Columbus OH610 loads$1,760.00$1,700.0013.0%Bid
32 more lanes, priced the same way
14 of 40
Lanes awarded when the RFQ closed
3,180 loads/yr
Annual volume awarded
13.6%
Blended margin on the award

Every lost quote is logged with the reason.

A quote that doesn't win still tells you something. Roadmark asks for a reason before it closes a lost quote, so the pattern shows up instead of disappearing.
Lost quotes by reason, last 90 days
  • Price38
  • No response21
  • Transit time15
  • Capacity9

You lose on Hamilton → Columbus by about $140.00. Carrier cost has climbed on that lane since July while the quoted rate hasn't moved with it.

New customers, tracked by stage.

Prospects move through the same lanes-first view as an existing customer, with expected volume attached from the first conversation.

New lead 3

  • Elm Ridge FoodsOntario DC to US Midwest · ~40 loads/mo expected
  • Whitlock ManufacturingFlatbed, steel coil · ~10 loads/mo expected
  • Corbett Retail Group4 DCs, network overflow · volume unknown

Qualifying 2

  • Bayview Building MaterialsDrayage from the port · ~18 loads/mo expected
  • Northgate Home, 2nd DCNew Buffalo NY facility · ~25 loads/mo expected

RFQ out 2

  • Lakeshore Grocers2027 network RFQ, 40 lanes · ~740 loads/mo total opportunity
  • Corbett Retail GroupSpot RFQ, 6 lanes · ~14 loads/mo expected

Negotiating 1

  • Elm Ridge FoodsRate agreed, terms under legal review

Questions

What sales teams ask about quoting.

Can Roadmark quote from emails?

Yes. Requests that arrive by email, through the customer portal, by EDI or as an RFQ spreadsheet are read, matched to the customer and its lanes, and priced into a draft. A rep approves, edits or rejects the draft before anything goes back to the customer.

Where does a quoted price come from?

From the customer's contract if one applies, what the lane has cost over the last 90 days, what carriers were paid, and where the market sits today. Fuel and accessorials are added before the margin, and the reasons are shown with the price so a rep can check them.

Can Roadmark price a multi-lane RFQ?

Yes. The Quoting agent prices each lane it can from history and the market, marks lanes below your floor as no bid, and sets aside lanes you've never run for a rep. The whole bid waits for approval before it goes back.

Does Roadmark track why we lose quotes?

Yes. Roadmark asks for a reason, such as price, transit time or capacity, before it closes a lost quote. Over time that shows where you're priced too high and where you're leaving money behind.

What does a customer record show?

The lanes they ship and how much each month, what the contract says and when it renews, open quotes, win rate and where the margin is heading, alongside their contacts and recent emails. Every rep sees the same page.

Does it work alongside Salesforce or HubSpot?

Yes. Roadmark can run beside your current CRM, with Salesforce, HubSpot and Zoho accounts and opportunities linked to their loads. Inside Roadmark, prospects are tracked by stage, with expected volume attached from the first conversation.

Bring your customer list. We'll build the lanes live.

Send us a customer or two with recent loads. In the call, you'll see their lane history, a live rate build and the customer page Roadmark would show your reps.

  • Your customers, lanes and quotes
  • Beside your current CRM or TMS
  • What it would cost for your desk

Thirty minutes. No slides.

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